Last updated: 19th Nov 2025

The Beverly Estates (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of all residents, applicants, caregivers, families, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information across our Personal Care Home services and Independent Living Housing Program.

By using our website or submitting information through our online forms, you agree to the practices outlined in this policy.


1. Information We Collect

We may collect the following types of information:

A. Personal Information

Provided voluntarily through applications, forms, or consultations, including:

  • Full name

  • Phone number

  • Email address

  • Home address (if provided)

  • Emergency contact information

  • Medical details relevant to placement (for Personal Care Home)

  • Service preferences

  • Date of birth (when required)

B. Financial Information

Used for billing and placement eligibility:

  • Income range (for housing applications)

  • Payment details (processed securely through third-party systems)

C. Usage Information

Collected automatically when visiting our website:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

D. Communication Records

Information shared during phone calls, emails, consultation requests, or through our contact forms.


2. How We Use Your Information

We use the information collected for purposes such as:

A. Service Processing
  • Reviewing applications for housing or personal care

  • Determining eligibility for specific programs

  • Scheduling consultations and tours

  • Providing the services you request

B. Resident Support
  • Communication with you and authorized family members

  • Coordinating care or housing placement

  • Maintaining safety, compliance, and licensing requirements

C. Website & Administrative Operations
  • Improving website performance

  • Monitoring website usage

  • Responding to messages and support requests

D. Legal, Licensing & Safety Requirements
  • Verifying identity

  • Conducting required background checks

  • Meeting state regulations for Personal Care Homes

We do not sell your information to third parties.


3. How We Share Your Information

We only share personal information when necessary and with trusted parties, such as:

A. Care Partners

Including Favored Homecare Agency, when additional services are requested or required.

B. Payment Processors

To complete secure financial transactions.

C. Government Agencies

When required by law, licensing, or safety regulations.

D. Authorized Family Members or Representatives

Only when consent is provided or when necessary for resident wellbeing.

We never share information for marketing or advertising purposes without explicit permission.


4. Data Storage & Security

We use industry-standard measures to protect personal information, including:

  • Secure encrypted form submissions

  • Restricted internal access

  • Password-protected systems

  • Data backups and monitoring

Although we take strong precautions, no method of internet transmission is completely secure.


5. Your Privacy Rights

Depending on your location and service type, you may have rights including:

  • Requesting access to your information

  • Requesting corrections

  • Requesting deletion (when legally permitted)

  • Withdrawing consent for communication

To request changes, email: info@thebeverlyestates.com.


6. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve user experience

  • Track website performance

  • Analyze visitor interaction

You can disable cookies through your browser settings.


7. Third-Party Links

Our website may contain links to outside websites.
We are not responsible for the privacy practices of third-party sites.
We encourage you to review their policies separately.


8. Information Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Meet legal requirements

  • Resolve disputes

  • Maintain accurate records

After that, information may be securely deleted or anonymized.


9. Children’s Privacy

Our services not intended for minors unless part of a licensed care placement.
We do not knowingly collect personal information from individuals under 18 without proper consent.


10. Updates to This Privacy Policy

We may update this policy from time to time.
Changes will be posted on this page with a new “Last Updated” date.

You are encouraged to review the Privacy Policy periodically.


11. Contact Us

If you have questions or need clarification about this Privacy Policy, contact us:

The Beverly Estates
Email: info@thebeverlyestates.com
Phone: 848-467-1259
Website: https://thebeverlyestates.com